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Manufacturer's Warranty:

Country Toys LLC's products are warranted to be free from defects in materials or workmanship for five years from the date of purchase. Within this period, Country Toys LLC will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any return shipping costs. This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents from normal use; (ii) damage caused by accident, abuse, misuse, or other acts of nature or external causes; (iii) damage to a product that has not been maintained according to the Care Card guidelines; (iv) damage to a product that has been modified or altered.

Return Policy:

We provide a 30 Day Money Back Guarantee on every purchase from Country Toys LLC. Customers that are dissatisfied need only return the product within 30 days for a refund, less a 10% restocking fee.

Money back guarantee does not include custom made products. All sales on custom products are final. Country Toys LLC may, at its sole discretion, repair or replace custom made items as stipulated by the manufacturer's warranty.
 
Order Cancellation:

Provided your order has not shipped, you may cancel for any reason, for a full refund. If you choose to cancel your order, please contact our customer service department quickly to ensure the product will not be shipped. Cancellations after your order has shipped, will be subject to our 30 Day Money Back Guarantee. Our customer service department can be reached at info@countrytoys.net
 
Policy Changes:
 
We reserve the right to changes or update terms and conditions, without notice. 

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